Kylas v/s Other Sales CRMs

Parameters	Kylas	Zoho-Standard	Freshsales	Bitrix 24	Cratio
Total cost for the team per month if billed annually-(Avg sales team size=10)	INR 7,499	INR 13,000	INR 11,990	INR 7,395	INR 6,990*(Rs. 50 per user per module additional for CRM add ons)
No of licenses	UNLIMITED	10	10	UNLIMITED	10
Free Trial	15 days	15 days	21 days	15 days	No Free trial
Cost of implementation (Account setup & Customization, Configuration)	FREE	INR 1,04,000 (INR 1,300/- per man hour)	INR 3,75,000 (for 10-24 sales team members)	INR 1,04,000 (INR 1,300/- Per man hour) (keeping industry standard man hours and cost per hr)	INR 1,04,000 (INR 1,300/- Per man hour) (keeping industry standard man hours and cost per hr)
Onboarding
Basic Onboarding	FREE	FREE for first 45 days 3 sessions (3 hrs)	INR 30,000/- for 10 days 20-25 salespeople	As per Channel Partner	No Onboarding Support
Advanced Onboarding	FREE	Charges 20% license fee for advanced onboarding	Complex integrations will have additional charges as per the requirement	As per Channel Partner	No Onboarding Support
Admin & User Training	FREE	Included in Onboarding	Included in Implementation	As per Channel Partner	No Training Support
Support
Telephony Support	Yes	Yes	Yes	No	No
Chat Support	Yes	No	No	No	No
WhatsApp Support	Yes	No	No	No	No
Email/ ticketing support	Yes	Yes	Yes	No	No
Escalation Response- TAT	Within 1 hr	8 hrs (for a paid support plan)	Within 1 day	Within 1 hr	-
Features
Lead pipeline	Yes, Unlimited Pipelines	No	No	No	No
Deal pipeline	Yes, Unlimited Pipelines	No	No	No	No
Custom Dashboard	Yes, Unlimited	10 Widgets/ dashboard	Yes	No	No
AI Engine	Coming Soon	Yes	Yes	Yes	No
Recognition
G2 Winter Reports	Featured in Winter 2022	Featured in Winter 2022	Featured in Winter 2022	Not Featured	Not Featured
Consultation
Webinar	Yes	Yes	Yes	Yes	-
One on One consultation	Yes	No	No	No	No