Kylas is an enterprise-grade Sales CRM designed to support growing sales teams. It is a reliable, easy-to-use, and cost-effective solution that is built and priced for collaboration. Kylas offers UNLIMITED user licenses and features at flat cost and can be customized to function well for businesses across industries.


Zoho CRM offers an all-in-one productivity suite with extensive features spanning from marketing to sales automation. However, due to its rich functionality, its interface is quite complex. Additionally, Zoho charges you on per license basis, which limits the solution's scalability for your growing business.

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Comparing Kylas Elevate with Zoho Professional


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CategoryKylas ElevateZoho Professional
Pricing (for 10 users)
(Billed annually)
INR 12,999/moINR 21,000/mo

Lead Management

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Lead FormUnlimited10 forms/module
Lead Conversion Trackingkylas Checkkylas Check
Lead Source Trackingkylas Checkkylas Check
Campaign Trackingkylas Checkkylas Check
Handling Duplicateskylas Checkkylas Check
Deal Managementkylas Checkkylas Check
Contact and
Company Management
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Products and Serviceskylas Checkkylas Check
Pipelineskylas Checkkylas Check
Multiple Sales Pipelines in DealsUnlimited10
Target Vs Achievedkylas Checkkylas Check

User Managment and Access Control

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Hierarchykylas Checkkylas Check
Custom RolesUnlimited25

Customer Engagement

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Bulk EmailDepending on your email provider500/day/org
One-click Callingkylas Checkkylas Check
IVR Integationkylas Checkkylas Check
SMS Integrationkylas Checkkylas Check
WhatsApp Integrationkylas Checkkylas Check


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Workflow Automationkylas Checkkylas Check
Communication automationkylas Checkkylas Check
Automated flow for Lead Routingkylas Checkkylas Check

Collaboration and Productivity

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Task Managementkylas Checkkylas Check
Comments- @mentionskylas Checkkylas Check
Noteskylas Checkkylas Check
History Feedskylas Checkkylas Check
Notifications and Reminderkylas Checkkylas Check

Data Management

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Record Sharingkylas Checkkylas Check
Data sharing ruleskylas Checkkylas Check
Data Import and Exportkylas Checkkylas Check
File Storage100 GB1GB plus 512MB/user license

Reports and Analytics

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Real-time Reportskylas Checkkylas Check
Standard Dashboardkylas Checkkylas Check
Custom Dashboardkylas Checkkylas Check
Sales Forecastingkylas Checkkylas Check


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Custom Fieldskylas Checkkylas Check
Custom Layoutskylas Checkkylas Check
Customizable Pipelineskylas Checkkylas Check
Multi Currencykylas Check10 currencies
Mobile Appkylas Checkkylas Check


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Webhookskylas Checkkylas Check
Marketplacekylas Checkkylas Check
API Accesskylas Checkkylas Check
Quotationskylas Checkkylas Check
Document Managementkylas Checkkylas Check

Onboarding & Support

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Onboarding and training by in-house CRM expertkylas Checkkylas Check

Ratings & Awards

Capterra Rating4.84.3
G2 Rating4.74
Software Suggest Rating4.54.6
Software Suggest- Most Popular
Software (Winter 2022)
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Software Suggest- Supreme
(Summer 2022)
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Mention in G2 Spring ReportLeader APAC regionkylas Check
Mention in G2 Winter Reportkylas Checkkylas Check

Disclaimer: All information was last verified on 08/06/2023. To report any incorrect or outdated information, please reach out to us at

What Sets Kylas Apart?

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Intuitive and Easy Interface

Zoho’s biggest pro - that it is an all-in-one productivity suite - is also its biggest con! The system comes with a learning curve. In addition, there are a lot of features and settings on the system that do not disable and make it challenging to perform the simplest of tasks.

On the other hand, Kylas is very user-friendly with features focused on increasing the efficiency and productivity of the teams. We are even rated as the Easiest to Use CRM by G2.

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Flat Pricing for Unlimited

Zoho’s pricing is on a per-user basis. So, while it can be cost-effective for 1-2 users, it gets expensive as your team grows. As a result, moving forward, you will either have to shell out increasing amounts towards license costs or restrict your number of users/licenses.

Kylas accommodates your business’s unique needs throughout its growth journey. It offers UNLIMITED USERS and Features at flat cost. So, no matter how much your sales team scales, you will end up paying the same costs.

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Efficient & Responsive
Customer Support

Zoho CRM does not offer the customer support. There is a lengthy TAT for the resolution of your concerns which can adversely affect your business operations and CRM usage.

In contrast, Kylas’s onboarding and support has your back! Kylas offers a dedicated team to support you with business and technical expertise. You also get a customer success representative to help you customize the CRM to your needs.

Our Customers Love Us

We switched to Kylas after trying four other leading CRMs, and it performed beyond all expectations. It's simple UI & UX quickly won over the sales team and helped them collaborate and close more deals effortlessly. Kylas now acts as our central data repository, and its detailed reports help us track business performance and accurately forecast revenue. The unlimited users and features give me the confidence to grow the sales team from 8 at present to 80 by the end of the year.

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Ritesh Agarwal Co-Founder, Winworld Realty Services

We have used couple of CRM tools earlier- Bitrix & Hubspot; I found Kylas UI & UX very user friendly; The team was highly empathetic towards my requirement and we received excellent support; Very easy to use tool and features.

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Vikrant Kulkarni CMO, Meliora Technologies

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