• 14% of businesses cannot keep up with increasing cost of CRM every month. Kylas offers unlimited user licenses to save them from the cycle of purchasing new user licenses every month.
• 28% of businesses have to switch CRMs because the team does not know how too use it. Kylas provides has in-house onboarding & training, and weekly webinars to help improve usage.
• Implementation issues and difficulty of use affect CRM usage for 20-22% of businesses, and hence you need Kylas- the #5th Easiest to Use CRM globally that is up and running in just 15 days!
• 12% of businesses do not receive satisfactory customer service from their CRM, but Kylas's support team is always at your disposal and can be contacted via email & WhatsApp.

The most important Sales CRM benefits include:

• Automating Routine Tasks:
  As your business grows, the volume of repetitive tasks, such as sending follow-up emails, scheduling appointments, and updating contact information, inevitably grows for your team. Handling these tasks manually not only consumes a significant portion of your sales team’s time but also increases the risk of errors. By automating these tasks with a CRM, sales teams can redirect their efforts towards more strategic activities, such as building relationships and closing deals.
• Streamlining Sales Processes:
  Sales processes can sometimes be exceedingly intricate. Without centralized data, bottlenecks, confusion, and inefficiencies can arise. A CRM, however, streamlines sales processes by providing a unified platform to manage leads, track opportunities, and oversee sales activities.
• Personalizing Communication:
  Giving every client a personalized experience as your business scales is difficult. A CRM helps your team make contextual and personalized communication with your clients.
• Improving Collaboration:
  Closing a deal requires constant efforts from various departments- marketing, sales, finance, etc. A CRM for sales ensures growing businesses get maximum done with minimum friction and miscommunication.

You must look for those features in your CRM that you think fit the best with your business requirements. For instance,

• Pipeline Management:
  Your CRM should allow you to create multiple pipelines so that you can track and manage your sales processes, from initial contact to closing deals. You must be able to monitor your active leads/deals, identify bottlenecks, and adjust your sales processes as needed.
• Reports and Dashboards:
  Your CRM must enable you to generate custom reports and dashboards, providing insights into your business's health. You should be able to track all the crucial metrics that are relevant to your business.
• Lead Management:
  Always opt for a CRM that enables automated lead capture and assignment. You need to be able to track your leads from initial contact to conversion using your CRM. The CRM should assist you in nurturing and prioritizing leads based on your past interactions with them.
• Workflow Automation:
  Your CRM must let you create customized workflows that align with your business needs by automating routine tasks. From automating lead assignments to executing automated actions, your CRM should handle repetitive tasks on your behalf.
• Mobile App:
  Through the mobile app of your CRM, you can access all functionalities while on the move. The mobile app will help you keep track of your field staff. Also, your team should be able to create tasks, record meeting notes, and stay updated on your pipeline using their mobile devices. There’s no universal set of features that you must look for in your CRM. It should always be as per your specific needs.
• How much does a sales CRM cost?:
  The cost of a sales CRM varies from vendor to vendor. If you are planning to buy Kylas, you can install it at a fixed cost of INR 12,999/mo. You can onboard unlimited users at this flat cost and get Onboarding and Training by CRM Experts.

The cost of a sales CRM varies from vendor to vendor. If you are planning to buy Kylas, you can install it at a fixed cost of INR 12,999/mo. You can onboard unlimited users at this flat cost and get Onboarding and Training by CRM Experts.

The only motive for introducing CRM across a business is to boost your team’s productivity so that they can focus on catering to their customers. But if using a CRM becomes an added task for your team, they may not even use it. This is why you need an easy-to-use CRM that offers numerous benefits such as:

• Improved user adoption
• Better productivity
• Accurate data
• Enhanced customer engagement
• Reduced training time
• Minimized errors

Kylas is an easy-to-use CRM that comes with an intuitive interface that even a non-technical user can use easily.

Implementing a CRM can be a complicated and challenging process. Some of the challenges that you may face include:

• Getting buy-in from all stakeholders
• Ensuring that the CRM is scalable and can fit your business needs
• Training your employees on how to use the CRM
• Integrating the CRM with your other business systems.