Order management is the streamlining of the end-to-end process starting from when a customer places an order and ending with the final delivery and payment for the purchase. It helps businesses track and monitor all information and processes, including order entries, inventory management, fulfillment of orders, and after-sales services. Order management entails the management of numerous interconnected touchpoints and stakeholders, who collaborate and work to ensure that customers order the right products, receive them for the right price, and get their order at the right time.