Get new and recurring business by providing a next-level customer experience to all your clients with a CRM designed for ITeS firms.
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As an ITeS firm, you pay close attention to relationship building to ensure constant revenue growth. Acquiring new customers in the IT/ITes industry is expensive and time-consuming due to very high dependence on service providers and high switching costs. For businesses like yours, quality of service and output plays an important role in engaging clients in a relationship for years.
To stay agile and move faster towards your business goals, you need a tool that can help your sales team do more than just selling. You need a tool that acts as a synergy of communication between partners, colleagues, clients, and multiple disparate tools. Kylas can help you with it!
Leverage complete, accurate, centrally held information in Kylas to engage better with new accounts. Tap into new customer segments easily and ensure continued growth for your ITeS firm.
Close more sales and seize more cross sell opportunities by building trust and confidence with existing clients. Pay close attention to your key accounts to ensure prolonged revenue streams.
Your clients are the most valuable assets of your company. To provide them with a delightful and personalized experience, your team needs all client-related information at their fingertips.
Get a bird’s eye view of processes, pipeline, sales per agent, activities, the deal stats with Kylas CRM. Drill-down for a more granular understanding of all trends with multi-dimensional and multimeric reports.
Kylas enables seamless collaboration and ensures that all your teams have the right context and information on every lead or deal.
Help your field force stay organized and productive while conducting numerous daily meetings.
Manage all your client-related activities in one place.
Store and access your service catalog from within the CRM
Create duplicate of deals for repeat orders.
Monitor every action performed by your teams on each record
Reach out to your clients where they are the most active.
Automate processes and eliminate manual errors
Drive sales with a feature-rich mobile app
Harness the power of your data with advanced data analysis and reports
Integrate Kylas with popular business apps to increase its functionality
Send custom quotations to clients from within CRM.
Store all client-related documents in a hassle-free manner
Stay on top of all your monthly payments
“With Kylas in place, our counsellors can now identify candidates from multiple channels, keep track of all student information and build better relationships with them to boost enrolment rates. Not just that, with Kylas we can now track LIVE status of the students during an admission process”
In order to stay relevant in today’s competitive ITeS landscape, businesses must increase revenue, minimise operational costs, deliver an exceptional experience and ensure customer retention. A CRM, such as Kylas, helps you do just that and more. Get a free demo today to know how Kylas can optimise your business.
You can install Kylas at a fixed cost of INR 12,999/month. You can onboard unlimited users and benefit from all our features. You also get Onboarding and Training by CRM Experts.
Kylas helps you streamline interactions with your prospects by personalising messages and sending automatic reminders and updates. It helps you reach out to the right prospects at the right time. This improves their experience and, in turn, your client registrations.
Kylas generates comprehensive reports that give you in-depth insights into your sales process. Know how your sales team is performing and which channel is capturing the most enquiries.
Yes, Kylas can be easily integrated with your existing infrastructure and any other 3rd party applications that you might want to use moving forward.
An ITes CRM helps these firms manage their interactions with customers, service users, and suppliers. Such a CRM helps these firms build lasting relationships with their customers, improve profitability, and streamline processes.
Kylas is well-designed to meet the unique requirements of ITes firms. Here are a few benefits that make it a suitable CRM for ITes.
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