Kylas is an enterprise-grade Sales CRM designed to support growing sales teams. It is a reliable, easy-to-use, and cost-effective solution that is built and priced for collaboration. Kylas offers UNLIMITED user licenses and features at flat cost and can be customized to function well for businesses across industries.


Microsoft Dynamics is built for enterprises with complex sales processes. The pricing and usage of the system make it a misfit for small businesses. The minimum payment is for 5 users, which is an unnecessary expense for businesses having 2-3 members. Even the simplest of tasks have been complicated, giving it a steep learning curve.

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Comparing Kylas ‘Elevate’ with Microsoft Dynamics ‘Professional’


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CategoryKylas ElevateDynamics Professional
Pricing for 5 users
(Billed annually)
INR 12,999/moINR 25,525/mo
Pricing for 10 users
(Billed monthy)
INR 12,999/moINR 51,045/mo
Lead Managementkylas Checkkylas Check
Deal Managementkylas Checkkylas Check
Contact & Company Managementkylas Checkkylas Check
Productkylas Checkkylas Check
Hierarchy Managementkylas Checkkylas Check
Managing Duplicateskylas Checkkylas Cross

Customer Engagement

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Email Marketingkylas Checkkylas Cross
One-click Callingkylas Checkkylas Cross
Text Messages and Templateskylas Checkkylas Cross


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Automated Lead Routingkylas Checkkylas Cross
Workflow Automationkylas Checkkylas Cross


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Comments & Noteskylas CheckThrough OneNote
History Feedskylas Checkkylas Check

Reports and Analytics

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Real-time Reportskylas Checkkylas Check
Dashboardskylas Checkkylas Check
Sales Forecastingkylas Checkkylas Cross


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Customizable Pipelineskylas Checkkylas Cross
Customizable Reportskylas Checkkylas Check
Customizable Dashboardskylas Checkkylas Check
Mobile Appkylas Checkkylas Check
Integrationskylas Checkkylas Check
(With limited capabilities)
Quotationskylas Checkkylas Check

Onboarding & Support

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Onboarding and Training by in-house CRM expertkylas Checkkylas Cross
CRM expert support after onboarding sessions3-hour session for Rs. 5000kylas Cross
Speedy resolution of customer complaintskylas Checkkylas Cross

Ratings & Awards

Capterra Rating4.84.3
G2 Rating4.73.8
Software Suggest Rating4.34.7
Software Suggest- Most Popular
Software (Winter 2022)
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Software Suggest- Supreme
(Summer 2022)
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Mention in G2 Spring ReportRecognized as Leader in the APAC regionkylas Cross
Mention in G2 Winter ReportRecognized as Momentum Leaderkylas Cross
Software Suggest-
High Performer (Winter 2023)
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Capterra Best Ease of Use 2023kylas Checkkylas Check
Capterra Best Value 2023kylas Checkkylas Check
G2 Leader Asia Pacific Spring 2023kylas Checkkylas Check

Disclaimer: All information was last verified on 19/12/2023. To report any incorrect or outdated information, please reach out to us at

What Sets Kylas Apart?

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Flat Pricing for
Unlimited Users

Microsoft Dynamics has a per-user pricing policy. So, while it can be cost-effective for small teams, it gets expensive as the number of users increases. As a result, moving forward, you must either shell out increasing amounts towards license costs or restrict your number of users/licenses.

Kylas accommodates your business’s unique needs throughout its growth journey. It offers UNLIMITED USERS and Features at a flat cost. So, no matter how much your sales team scales, you will end up paying the same amount.

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Ease of Use and

Microsoft Dynamics lacks an intuitive interface. Every process is overtly complex and even simple tasks on the CRM will take up a lot of your teams’ bandwidth. The knowledge base on the website also is complex and difficult to navigate.

Kylas is as easy as it is effective. Sales reps can navigate through it without expert technical knowledge. Every field, column, and tab on Kylas is set there with a clear function and does not require a lot of handholding.

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Advanced Integrations

Due to the limited integrations of Microsoft Dynamics, your business operations will remain largely scattered. There are no built-in integrations with apps like Mailchimp, Zendesk, etc. The CRM’s functionality is thus limited and prevents you from bringing all your operations on a centralized platform.

On the other hand, Kylas helps you integrate easily with your go-to business tools. This helps your customer information flow freely between all the platforms you use to run your business.

Our Customers Love Us

We switched to Kylas after trying four other leading CRMs, and it performed beyond all expectations. It's simple UI & UX quickly won over the sales team and helped them collaborate and close more deals effortlessly. Kylas now acts as our central data repository, and its detailed reports help us track business performance and accurately forecast revenue. The unlimited users and features give me the confidence to grow the sales team from 8 at present to 80 by the end of the year.

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Ritesh Agarwal Co-Founder, Winworld Realty Services

Kylas has made tracking contacts, emails and opportunities very easy. Our productivity and revenue stream have benefitted immensely with its implementation. It is one of the most easy-to-use CRM in the market. It is priced affordably, and compared to others it is featured packed. Kylas offers excellent Customer Support and we would rate it 8.5 out of 10.

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Aamish Dhingra Director, Cocoweave

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