Kylas is an enterprise-grade Sales CRM designed to support growing sales teams. It is a reliable, easy-to-use, and cost-effective solution that scales with your sales team. Kylas comes with UNLIMITED user licenses and features at flat cost and can be customized to function well for businesses across industries.



Pipedrive is an all-in-one CRM solution designed for both enterprises and small businesses. It comes packed with an extensive feature set; however, it reserves the ‘extras’ for its higher-paying customers. Pipedrive charges you on a per user basis. Thus, it is expensive for small businesses with growing teams and limited budgets.

kylas vector kylas vector kylas vector kylas vector

Comparing Kylas ‘Elevate’ with Pipedrive ‘Advanced’


kylas vector kylas vector kylas vector
CategoryKylas ElevatePipedrive Advanced
For 10 users
(Billed monthly)
INR 12,999/moINR 16,595/mo
Lead Managementkylas Checkkylas Check
Lead Formkylas Checkkylas Check
Required Fields in Lead formkylas Checkkylas Check
Conversion Trackingkylas Checkkylas Check
Lead Source Trackingkylas Checkkylas Check
Campaign Trackingkylas Checkkylas Check
Handling Duplicateskylas Checkkylas Check
Deal Managementkylas Checkkylas Check
Open Deal LimitNo limit10,000
Contact and
Company Management
kylas Checkkylas Check
Products and Serviceskylas Checkkylas Check
PipelinesUNLIMITEDkylas Check

User Managment and Access Control

kylas vector
Hierarchykylas Checkkylas Check
Teamskylas Checkkylas Check
Goal Vs Achievedkylas Checkkylas Check
User Accesskylas Checkkylas Check
Custom Roleskylas Checkkylas Check

Customer Engagement

kylas vector
Email Marketingkylas Checkkylas Check
One-click Callingkylas Checkkylas Check
IVR Integationkylas Checkkylas Check
SMS Integrationkylas Checkkylas Check
WhatsApp Integrationkylas Checkkylas Check


kylas vector
Workflow Automation30 workflows30 workflows
Communication Automationkylas Checkkylas Check
Automated flow for Lead Routingkylas Checkkylas Check
Location Based Lead Routingkylas Checkkylas Check

Collaboration and Productivity

kylas vector
Task Managementkylas Checkkylas Check
Comments- @mentionskylas Checkkylas Check
Noteskylas Checkkylas Check
History Feedskylas Checkkylas Check
Notifications and Reminderskylas Checkkylas Check

Data Management

kylas vector
Data sharing rulesUNLIMITEDLIMITED
Data Import and Exportkylas Checkkylas Check
File Storage100 GB(Not disclosed)

Reports and Analytics

kylas vector
Real-time Reportskylas Checkkylas Check
Number of Reports per userUNLIMITED30
Visual DashboardUNLIMITED1
Sales Forecastingkylas Checkkylas Check
Sales Team Performance Trackingkylas Checkkylas Check
Reports on Custom Fieldskylas Checkkylas Check


kylas vector
Custom Fieldskylas Checkkylas Check
Customizable Pipelineskylas Checkkylas Check
Custom Layoutskylas Checkkylas Check
Multi Currencykylas Checkkylas Check

Mobile App

kylas vector
Mobile Appkylas Checkkylas Check


kylas vector
Webhookskylas Checkkylas Check
Marketplacekylas Checkkylas Check
API Accesskylas Checkkylas Check


kylas vector
Quotationskylas Checkkylas Check

Document Management

kylas vector
Document Managementkylas Checkkylas Check

Onboarding & Support

kylas vector
Onboarding and training by in-house CRM expertkylas Checkkylas Check

Ratings & Awards

Capterra Rating4.84.5
G2 Rating4.74.2
Software Suggest Rating4.34.4
Software Suggest- Most Popular
Software (Winter 2022)
kylas Checkkylas Check
Mention in G2 Spring ReportLeader APAC region
Software Suggest-
Supreme (Summer 2022)
kylas Checkkylas Check
Software Suggest-
High Performer (Winter 2023)
kylas Checkkylas Check
Capterra Best Ease of Use 2023kylas Checkkylas Check
Capterra Best Value 2023kylas Checkkylas Check
G2 Leader Asia Pacific Spring 2023kylas Checkkylas Check

Disclaimer: All information was last verified on 19/12/2023. To report any incorrect or outdated information, please reach out to us at

What Sets Kylas Apart?

kylas Check

Affordable Pricing

Although more budget friendly than other CRMs in the market, Pipedrive remains more expensive than Kylas (for 10+ users), while offering less in terms of functionality. Additionally, a lot of standard features on Pipedrive have add-on charges.

Kylas offers full value for money and does not charge you extra for basic CRM features.

kylas Check

Ease of Use

Although Pipedrive is intuitive, some of its features can be complicated for new sales reps. In addition, the lack of CRM training makes understanding Pipedrive a little more difficult for first-time CRM users.

Kylas is as easy as it is effective. Sales reps can navigate through it without expert technical knowledge. Every field, column, and tab on Kylas is set there with a clear function and does not require a lot of hand-holding.

kylas Check

Customized Onboarding
& Implementation

Pipedrive does not offer customized onboarding or implementation support for its Advanced plan. As a result, businesses usually have to rely on external vendors to help them implement and customize the software as per their needs.

Kylas gives Onboarding and Training by CRM experts for all its plans. In addition, if a business needs additional help after the free onboarding, they can purchase 3-hour slots with our CRM experts at a minimal cost.

kylas Check

Unlimited User Licenses

Pipedrive charges businesses on per-user cost. So, while it can be cost-effective for 1-2 users, as your number of users increases, it gets expensive. As a result, moving forward, either you will have to shell out increasing amounts towards license costs or restrict your number of users/licenses.

Kylas accommodates your business’s unique needs throughout its growth journey. It offers UNLIMITED USERS and Features at flat cost. So, no matter how much your sales team scales, you will end up paying the same amount.

Our Customers Love Us

I'd like to commend Kylas on its reliability as well as the excellent technical support they provide to their customers. We have not used any software that has matched its user friendliness so far. Thank you Kylas!

kylas Check kylas Check

Amit Mishra Owner, New Stop Technology

We have used couple of CRM tools earlier- Bitrix & Hubspot; I found Kylas UI & UX very user friendly; The team was highly empathetic towards my requirement and we received excellent support; Very easy to use tool and features.

kylas Check kylas Check

Vikrant Kulkarni CMO, Meliora Technologies

Kylas mnemonic Kylas mnemonic Kylas mnemonic