Kylas is an enterprise-grade Sales CRM designed to support growing sales teams. It is a reliable, easy-to-use, and cost-effective solution that is built and priced for collaboration. Kylas offers UNLIMITED user licenses and features at flat cost and can be customized to function well for businesses across industries.


Bigin by Zoho CRM is designed to give small businesses the basic CRM functionalities that they will likely need in everyday sales operations. It only provides basic CRM features and limits growing businesses in terms of functionality. Bigin does not offer a flat fee plan, restricting businesses in terms of the number of user licenses.

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Comparing Kylas 'Elevate' Plan with Bigin 'Premier' Plan


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CategoryKylas ElevateBigin by Zoho Premier
Pricing (for 20 users)
(Billed annually)
INR 12,999/moINR 14,400/mo
Separate lead and deal modulekylas Checkkylas Check
Conversion Mappingkylas Checkkylas Check
Automated Lead Distributionkylas Checkkylas Check
Contact and Company Managementkylas Checkkylas Check
Custom DashboardUnlimited20
Sales Forecastingkylas Checkkylas Check
Pipelines (Sub)Unlimited25
Pipeline Stages4025
Workflow Automationkylas Checkkylas Check
Activity Dashboardkylas Checkkylas Check
Pre-built Report Templateskylas Checkkylas Check
Report Customizationkylas Checkkylas Check
Layoutskylas Checkkylas Check
Quoteskylas Checkkylas Check
Email Marketingkylas Checkkylas Check
Attachment in Template25MB/ Template3MB/ Template
Calendarkylas Checkkylas Check
Number of Roles and ProfilesUnlimited20
File Storage100 GB1GB/org
Webhookskylas Checkkylas Check
API AccessUnlimitedOne to 50,000 credits + (No of user licenses * 250)
Number of Records100,000100,000
Number of Custom Fields2525/module
Online Formskylas Checkkylas Check
Data Sharing Ruleskylas Checkkylas Check
Mobile Accesskylas Checkkylas Check

Onboarding & Support

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Onboarding and training by in-house CRM expertkylas Checkkylas Check

Ratings & Awards

Capterra Rating4.84.7
G2 Rating4.74.5
Software Suggest Rating4.3Not Rated
Software Suggest- Most Popular
Software (Winter 2022)
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Software Suggest- Supreme
(Summer 2022)
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Mention in G2 Winter Report 2023kylas Checkkylas Check
Mention in G2 Fall ReportRecognized as Momentum Leaderkylas Check
Software Suggest-
High Performer (Winter 2023)
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Capterra Best Ease of Use 2023kylas Checkkylas Check
Capterra Best Value 2023kylas Checkkylas Check
G2 Leader Asia Pacific Spring 2023kylas Checkkylas Check

Disclaimer: All information was last verified on 19/12/2023. To report any incorrect or outdated information, please reach out to us at

What Sets Kylas Apart?

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Better Value
for Money

Bigin by Zoho is an excellent and cost-effective tool for SMBs making the switch from Excel. It has all the basic functionalities in place, enabling your team to perform all simple sales related tasks. However, as your business grows and your team scales, Bigin by Zoho becomes expensive for the feature it offers.

Kylas on the other hand scales with your sales team and business. You do not have to choose between getting more features or getting value for money, because with Kylas you get both!

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Features for
your Growth

Bigin by Zoho offers limited and basic CRM features. It does not offer conversion mapping, automated lead distribution, layouts, quotes, webhooks etc.

Kylas, on the other hand, offers you a wide range of features at a flat cost.

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Customizations to Cater to Your Business Needs

We do not believe in restricting our clients to default settings. With Kylas you can customize your CRM to meet your business or industry needs. Bigin only offers you only a default layout for the Premier plan, with no option for customizations.

With Kylas you can customize reports basis dimensions, filters, and metrics and focus on the information that matters. You can even customize layouts for different sales teams.

Our Customers Love Us

We switched to Kylas after trying four other leading CRMs, and it performed beyond all expectations. It's simple UI & UX quickly won over the sales team and helped them collaborate and close more deals effortlessly. Kylas now acts as our central data repository, and its detailed reports help us track business performance and accurately forecast revenue. The unlimited users and features give me the confidence to grow the sales team from 8 at present to 80 by the end of the year.

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Ritesh Agarwal Co-Founder, Winworld Realty Services

Kylas has made tracking contacts, emails and opportunities very easy. Our productivity and revenue stream have benefitted immensely with its implementation. It is one of the most easy-to-use CRM in the market. It is priced affordably, and compared to others it is featured packed. Kylas offers excellent Customer Support and we would rate it 8.5 out of 10.

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Aamish Dhingra Director, Cocoweave

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