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Latest Articles

The Top 9 Sales Fear and How to Tackle Them Head-On 
Sales Motivation

The Top 9 Sales Fear and How to Tackle Them Head-On 

Updated On: November 17, 2023

In the world of sales, fears can be like stubborn roadblocks, making the journey a bit nerve-wracking. Imagine this: the fear of hearing a ‘no,’ the worry about not meeting targets, or the anxiety of the unpredictable. But here’s the secret sauce for success in sales: Understanding and overcoming these fears. Imagine turning each fear […]

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Unlocking the Power of Kylas Sales CRM: Essential Strategies for 2026
Sales CRM

Unlocking the Power of Kylas Sales CRM: Essential Strategies for 2026

Updated On: October 18, 2023

Imagine a world where every lead is a stepping stone to success, and your sales process is a well-oiled machine. This isn’t just a dream—it’s what Kylas Sales CRM can make a reality for your business. But are you making the most of this powerful tool? To understand why this question matters, it helps to […]

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From Chats to Closures- Exploring the Winning Duo of Kylas & WhatsApp Business
CRM Productivity

From Chats to Closures- Exploring the Winning Duo of Kylas & WhatsApp Business

Updated On: October 5, 2023

When WhatsApp started out in 2009 as a free messaging app, no one would have thought it would evolve into a key business tool for business communication and customer engagement. The platform’s popularity today in the business domain is such that if you’re not leveraging WhatsApp for your business, you’re likely missing out on a […]

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Maximizing Customer Engagement: The Benefits of Integrating IVR with Your CRM
Calling

Maximizing Customer Engagement: The Benefits of Integrating IVR with Your CRM

Updated On: September 29, 2023

For any company, delivering excellent customer experience is at the top of their priority list. The change in customer buying behavior has put customers in a strong position, and their expectations are higher than ever. This requires businesses to keep up with advancements in expertise to boost their customer support arena. In fact, more than […]

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How to Leverage Call Recordings to Improve Your Win Rate?
Sales Enablement

How to Leverage Call Recordings to Improve Your Win Rate?

Updated On: September 22, 2023

“I think I totally messed up this time.” “I could have done better.” “I should have said that when he asked that.” How often do your salespeople say this after wrapping up a call? Quite a number of times, we guess! Well, you are not alone in this. Where nearly 92% of all customer interactions […]

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Unlocking Insights: 6 Sales Dashboards Examples to Solve Your Sales Puzzles
Sales Productivity

Unlocking Insights: 6 Sales Dashboards Examples to Solve Your Sales Puzzles

Updated On: September 20, 2023

One of the major pitfalls of sales is remaining uninformed. We all know that knowledge is power. But in sales, knowledge also translates to better decision making, attainment of sales targets, and consistent growth.   Luckily for businesses, it’s the age of big data where almost every minute detail of the sales cycle can be recorded. […]

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10 Best CRMs That Integrate With Shopify in 2026
Ecommerce

10 Best CRMs That Integrate With Shopify in 2026

Updated On: September 15, 2023

“Customer is king” holds truer than ever, as modern customers are well-informed about their preferences. Sales teams constantly juggle retaining loyal customers while pursuing new leads, relying on past order histories to encourage repeat purchases. However, managing vast amounts of customer data for a personalized experience is a challenge for many eCommerce businesses. With 80% […]

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What Is an Ecommerce CRM and Why Does Your Growing Business Need One? 
CRM Basics

What Is an Ecommerce CRM and Why Does Your Growing Business Need One? 

Updated On: September 13, 2023

The buyer’s journey has drastically evolved. Purchasing no longer requires scouring multiple stores for the best products & deals. It can instead be done from the comfort of one’s home and with just the click of a button. This landscape presents limitless opportunities for E-commerce businesses to scale. After all, 79% of customers now shop […]

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Sales Coaching 101: How to Prep Your Sales Team to Succeed in 2024
Leadership & Culture

Sales Coaching 101: How to Prep Your Sales Team to Succeed in 2024

Updated On: September 6, 2023

Here’s a scenario for all growing businesses to consider. You’ve trained your reps with a specific strategy and given them a complete breakdown of the activities they must perform. You mistakenly think that you’ve done everything to create a high-performing sales team.   However, these rigid techniques won’t always work for the evolving market and consumer […]

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