The Kylas roadmap helps customers to stay up to date with the new features, enhancements, and improved Marketplace library.
The below Kylas roadmap gives a high-level visual summary that maps up the different features, enhancements, and new Marketplace options of Kylas product offering for the customers which will help the business
Feature Category
Feature Description/Details
Tentative Timeline
Status
Whatsapp listing page in Kylas
A common WhatsApp listing page, similar to web.whatsapp, allows you to view all your Kylas WhatsApp chats in one place. You can communicate directly with your leads and contacts without navigating to their individual detail pages.
9 May 2025
Campaign Module
The introduction of the Campaign module will help you send bulk WhatsApp messages to your customers. You will be able to create and manage WhatsApp campaigns directly in Kylas.
6 Jun 2025
Score Rule on Contact
You can set scoring rules based on core contact events, email, call, Whatsapp events in Kylas. A Contacts's score can increase when they open an email or click on a link, make a successful call, or reply on whatsapp message, helping you gauge the prospect's interest. This allows you to prioritize such Contacts for more focused attention.
Live on Production
Uniquneness on Company
With this feature, you can set up a uniqueness strategy on the company module to avoid creating duplicate companies in the system.
Document preview
Users will be able to see the preview in Kylas itself without downloading the document.
Dial pad (Marketplace App)
The Dialpad Marketplace app will be available on the Kylas Marketplace to make outbound calls or to create inbound calls in Kylas, especially for clients operating in the US region.