What happens when a business needs some external help to bolster its customer relationships? It turns towards a customer relationship management system or a CRM.
But does can a business choose the right-fit CRM from the sea of available options? Especially with no standard feature list to compare. And once the savior has finally been found, how does the management convince their teams to adopt it? And when the team is finally onboard after a few rounds of pleading and cajoling, how to make the most of the CRM? This section hopes to cover all of this and more.
This blog talks about what is CRM, its definition, benefits and features. In this blog we have covered why small businesses need a CRM to scale with expertise.
Read Article
Looking for the best CRM for foodtech? From Swiggy, Zomato to others, food tech companies are using cutting-edge technologies, including Big Data and the Internet of Things, to revolutionize the way food is produced, assembled, delivered, and consumed. Fast-growing food-tech companies need a cutting-edge CRM solution that helps them achieve their goals related to process […]
Read Article
If you are in the real estate business, you are probably looking for a scalable, versatile, and capable CRM solution. The real estate sector is scaling new heights of growth, thanks to rapid urbanization, rising household income, and renewed buyer confidence. By 2030, the real estate market- including commercial, retail and residential -is expected to […]
Read Article
This blog enlists top 5 CRM for startups and further explains why CRM is needed in the first place and what should be taken into consideration when selecting a CRM.
Read Article
For growing businesses that have been using the traditional methods of contact and customer data management, spreadsheets may be the go-to tool. Your Excel sheets are all good till you have a few hundred entries and a small team of people working on them. But as your business grows, customer data increases, and more people […]
Read Article
The Indian Manufacturing Industry has witnessed a dramatic transformation over the last three decades. The demand has grown, ways of working have improved, quality and delivery speed has enhanced, exports have been boosted, and Manufacturing SMEs have become more customer-centric. The manufacturing industry accounted for 78% of total industrial output and 15.3% of India’s GDP as of Jan 2021. While these numbers do tell a story, they […]
Read Article
Valued at US$ 750 million in 2020, the Indian EdTech industry is expected to reach US$ 4 billion by 2025 at a CAGR of 39.77%. With a growing demand for tech-enabled learning solutions, the EdTech industry is getting busier every day. Moreover, with a growing student base opting for online learning over traditional classrooms, not only is the customer base expanding but so is the competition. As […]
Read Article
Customer Relationship Management is a crucial process for every business, small or large. With the use of CRM software, carrying out business functions is easier than ever. However, even with a CRM in place, a lot of businesses still struggle to maintain strong relationships with their customers. The problem here is not with the CRM […]
Read Article
A decade or so ago, the hottest word in the software industry was “cloud”. Before cloud computing, software was sold as an application literally stored on your server, used by a single computer, or shared by multiple computers. It was just a matter of time before someone figured out how to get the software to […]
Read Article