After installing the Kylas caller application and configuring your account:
- Login to Kylas Caller application.
- Navigate to Kylas Sales CRM.
- Navigate to any Lead or Contact listing page or Details page.
- Click on the blue color call icon shown with the Lead or Contact’s phone number.
- Click on the operator name that you want to use from the available options.
- The call will be placed.
- After the call is disconnected, navigate to the Lead or Contact’s details page call log section to view the call log.
- The call recordings are also attached with every call log after a few minutes provided that the IVR has the ability to send recordings.