Updated On: 29 Oct, 2025
The Problem With Most CRMs Today
Over the last two decades of working with sales and marketing teams, one thing has become clear—most CRMs are built for the vendor’s profit, not the customer’s growth
Here’s what businesses typically face with current SaaS-based CRMs:
The result? Low adoption, poor ROI, and minimal impact on business growth.
At Kylas, we asked ourselves a simple question:
“What if we removed every barrier that stops SMBs from using CRM the way it’s meant to be used?”
That’s why we built a CRM platform with three core principles:
1.Unlimited Users – One Flat Price
Every member of your sales, marketing, or customer success team should have access. No compromises, no shared logins, no inflated bills.
2.No Feature Caps – Enterprise Grade, Out of the Box
All features—automation, integrations, reporting, lead scoring, workflows—are available in one plan. No hidden costs, no upgrade traps.
3.Purpose-Built for SMB Growth
Every feature is designed so growing businesses can capture every lead, track every opportunity, and scale sales without friction.
Here’s the impact:
Let’s break it down clearly:
Kylas is not just another SaaS tool. It’s a growth engine—giving SMBs the same enterprise-grade capabilities that Fortune 500 companies enjoy, but at a model designed for accessibility and scale.
CRM adoption shouldn’t be a financial or operational challenge. It should be the foundation for growth.
At Kylas, our mission has always been clear:Empower SMBs with the tools they need to scale—without the complexity or cost barriers.
With unlimited users, no feature caps, and a platform designed for automation and AI, Kylas is not just keeping pace with global CRM trends—it’s setting the standard for SMB growth enablement.
👉 If you’re evaluating CRM for your growing business, the choice is simple: choose a platform that grows with you, not against you. Choose Kylas.
Mr. Vikram Kotnis is the Founder and CEO of Kylas, a leading provider of CRM solutions designed to help businesses scale efficiently. With over 21 years of experience, Vikram has a proven track record in technology and business leadership, having worked with Fortune 500 companies in the US before co-founding two successful startups. His deep understanding of customer needs and his passion for leveraging technology to solve complex industry challenges have been pivotal in shaping Kylas' innovative approach to CRM. Under his leadership, Kylas has become a trusted partner for businesses seeking to streamline their sales processes, enhance productivity, and foster long-term growth.
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