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Kylas is an AI-driven revenue platform engineered specifically for expanding sales operations that require speed, pipeline visibility, and financial predictability. Featuring unrestricted user seats, built-in AI agents, multi-provider telephony, native WhatsApp workflows, and live field GPS tracking, Kylas guarantees your software bill stays static as headcount expands.

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CentraHub CRM (developed by Focus Softnet) provides modular business management software featuring tailored vertical templates for sales, service, and operations. However, CentraHub relies on per-user, tiered license plans (Startup, Professional, Enterprise, Ultimate) and charges extra for key capabilities like messaging channels, advanced AI, and live mapping.

Feature Comparison

The Real Cost Difference

CentraHub CRM's per-user model grows increasingly expensive as your workforce expands. Kylas eliminates seat limits entirely with a flat ₹12,999 per month rate for your whole business

Team Size CentraHub CRM (Est. Professional Tier Annual Cost) Kylas (flat, annual) Your Savings with Kylas
10 users ₹2,10,000 / yr ₹1,55,988 / yr ₹54,012 / yr (25% less)
20 users ₹4,20,000 / yr ₹1,55,988 / yr ₹2,64,012 / yr (62% less)
50 users ₹10,50,000 / yr ₹1,55,988 / yr ₹8,94,012 / yr (85% less)
See what your team would pay
Licensing & Scalability

Kylas provides unrestricted user access under a single flat fee, allowing you to scale headcount without budgeting penalties.

Parameter Kylas CentraHub CRM
Licensing Framework Unlimited users, flat fee Per-seat, per-tier billing
Cost Trajectory Fixed & predictable Increases linearly with headcount
Ideal Fit Fast-growing SMBs & scaling sales teams Organisations seeking multi-module ERP/CRM suites
Communication & AI Capabilities

Kylas includes native telephony integration (Tata Tele, RingCentral, Twilio), built-in WhatsApp automation, live map tracking, and autonomous AI agents out of the box. CentraHub provides basic social connectors, while advanced AI, messaging, and maps are locked behind higher tiers or add-on packages.

Feature Kylas CentraHub CRM
AI Features Built-in agentic AI & research agents (Claude MCP) Basic/limited AI capabilities
Call Campaign / Multi-IVR Native (IVR, rep view, call analytics) Telephony integration/add-on required
WhatsApp Automation Native WhatsApp messaging & sequences included Restricted/requires external add-ons
Field Sales GPS / Maps Live Google Maps tracking & geo check-ins included No native live map tracking
Setup, Onboarding & Support

CentraHub’s multi-layered interface presents a longer learning curve and frequently calls for complex setup. Kylas offers a focused UI built for fast sales execution, backed by hands-on onboarding and local account support included by default.

Parameter Kylas CentraHub CRM
Adoption Speed Clean, user-friendly UI; go live in days Dense interface; moderate to steep learning curve
Customer Support Dedicated local support included on all plans Plan-dependent / tiered support

Note: Review this alongside CentraHub CRM pricing to calculate your exact ROI as your sales headcount scales.

Talk to a Kylas Expert

What Sets Kylas Apart?

One CRM for your entire sales engine, not twelve tools bolted together.

One CRM for your entire sales engine, not twelve tools bolted together.

Legacy enterprise systems carry the structural weight of multi-departmental software: sales, marketing, inventory, and support are all packed into complex, multi-layered menus whether your reps need them or not. That creates a massive learning curve, which is the single biggest reason CRM rollouts stall or fail. Kylas is purpose-built for sales execution from day one: clean navigation, streamlined deal pipelines, and guided onboarding mean your representatives spend their energy selling, not configuring software.

Flat pricing that actively encourages team growth

Flat pricing that actively encourages team growth

Per-user licensing models mean every new sales hire shows up directly on your software invoice as an added recurring expense. CentraHub forces you to re-evaluate tier costs and seat limits as your team expands. Kylas charges the exact same flat rate of ₹12,999/month whether you have 5 reps or 50. By offering a full-featured CRM with unlimited user licenses, Kylas lets you scale your revenue team without incurring financial penalties.

Native channel integration out of the box

Native channel integration out of the box

CentraHub covers core pipeline management well, but messaging channels, map-based field tracking, and multi-line call automation often require separate integrations, higher-tier plans, or third-party add-on fees. Kylas includes native multi-provider telephony (Tata Tele, RingCentral, Twilio), built-in WhatsApp automation, and live Google Maps field GPS tracking directly out of the box. Multi-channel outreach isn't a plan upgrade away; it's standard.

Autonomous AI built into the workflow, not an expensive add-on.

Autonomous AI built into the workflow, not an expensive add-on.

While traditional CRMs treat AI as a secondary plugin or a credit-gated assistant, Kylas features native, agentic AI agents (including Claude MCP integration) directly inside core workflows. From automated lead research to company intelligence and intelligent task sequencing, your sales process is augmented automatically without requiring complex setup or add-on packages.

Hands-on local support you don't have to upgrade into

Hands-on local support you don't have to upgrade into

Standard plans on legacy platforms typically come with standard, ticket-based support. Fast response times, custom pipeline configuration, and dedicated onboarding usually require jumping to enterprise tiers or paying third-party partners. Every Kylas account includes direct, dedicated account management and hands-on setup support by default, not as a premium upsell.

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Real Stories from Business Growing with us

See how our CRM platform helps teams boost productivity, close more deals and strengthen our customer relationships.

Ritesh Agarwal

We switched to Kylas after trying four other leading CRMs, and it performed beyond all expectations. It's simple UI & UX quickly won over the sales team and helped them collaborate and close more deals effortlessly.
Kylas now acts as our central data repository, and its detailed reports help us track business performance and accurately forecast revenue. The unlimited users and features give me the confidence to grow the sales team from 8 at present to 80 by the end of the year.

Ritesh Agarwal

Co-founder, Winworld Realty Services

Shreechand Pareek

We switched from Zoho to Kylas, and our team absolutely loves it. The onboarding was smooth, the platform is easy to use, and the support team has been extremely responsive. Kylas has helped our sales team improve productivity and achieve 2.3X growth.

Shreechand Pareek

Business Development Manager, KSG Automation

Shibani Thakur

What we really liked about Kylas is the onboarding process is very smooth and the team is very responsive. Our team got quickly trained on Kylas and found it very easy to use. I’d definitely recommend Kylas to all Growing Businesses.

Shibani Thakur

Owner, WaterApp

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Frequently Asked Questions

Why switch from complex CRMs to a flat-rate platform?

Legacy options like CentraHub slow teams down with per-seat charges and added fees for basic tools. Platforms like Kylas offer fixed flat-rate pricing, native messaging, and a simpler interface.

Is flat-rate pricing better than per-seat CRM plans?

Yes. Per-user plans increase costs with every new hire, whereas Kylas charges a flat ₹12,999/month for unlimited user seats, keeping software spend predictable as you scale.

How to get unlimited CRM access without paying per user?

By choosing a flat-fee CRM model. Kylas includes unlimited user licenses under a single plan, granting sales, support, and management full access to pipeline management, outreach automation, and AI features.

What are the top complaints in CentraHub CRM reviews?

Users frequently note complex navigation and extra fees for messaging or GPS tools. In contrast, Kylas is recognized for fast deployment, integrated multi-channel features, and local support.

Which CRM offers built-in GPS tracking for field sales?

Kylas includes native Google Maps tracking, distance filters, and geo check-ins directly inside its mobile app, eliminating the need for paid third-party add-ons required by traditional systems like CentraHub.

See the numbers for your team size.

Schedule a walkthrough to discover how much your team can save by selecting Kylas over CentraHub CRM.

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