Looking for a Bitrix24 Alternative?

Bitrix24 offers multiple pricing plans designed for businesses of different sizes. While its cloud plans include access to a broad set of collaboration and business management tools, organisations primarily looking for CRM functionality may end up paying for capabilities they do not fully use.

Kylas follows a straightforward pricing model with unlimited users for ₹12,999 per month, helping businesses scale their sales teams without increasing licence costs.

*Bitrix24 cloud plans are priced per organisation with user limits. Costs are based on the Professional plan, which supports up to 100 users.

For businesses that need a dedicated sales CRM rather than a complete business workspace, Kylas delivers focused functionality with transparent pricing.

Both platforms cover essential CRM functionality such as leads, contacts, pipelines, and forecasting. Kylas extends these capabilities with built-in field sales tools, advanced quotation management, and sales productivity features designed specifically for growing teams.

Bitrix24 includes email marketing and workflow automation as part of its wider business platform. Kylas focuses specifically on sales engagement by combining marketing automation with native WhatsApp campaigns, multi-channel sequencing, and integrated advertising insights.

AI in Kylas is designed to improve sales productivity through lead research, company insights, and predictive intelligence. Bitrix24 includes its CoPilot assistant, which supports content generation and general productivity across the platform, but its sales-specific AI capabilities remain more limited.

Bitrix24 offers extensive customisation because it supports CRM, projects, HR, communication, and business operations within one platform. While this flexibility benefits organisations managing multiple functions, it can also increase implementation complexity. Kylas delivers powerful CRM customisation focused specifically on sales workflows, helping teams adapt the platform without unnecessary configuration.

Both platforms integrate with popular business applications and offer open APIs for custom development. While Bitrix24 has a broad ecosystem built around collaboration and business management, Kylas focuses on integrations that improve sales productivity, customer engagement, and day-to-day selling.

One of the biggest differences between the two platforms is ease of adoption. Bitrix24 combines multiple business applications into one interface, which often requires more time for users to learn. Kylas keeps the experience focused on sales, enabling teams to get started quickly with guided onboarding and dedicated customer support.