Kylas is an enterprise-grade Sales CRM designed to support growing sales teams. It is a reliable, easy-to-use, cost-effective solution that is built and priced for collaboration. Kylas offers UNLIMITED user licenses and features at flat cost and can be customized to function well for businesses across industries.
VS
Freshsales is a feature-packed sales CRM which gives you everything you need to convert, close, and nurture your leads. It has an expansive feature set; however, only a select few of these features are available for the low-tiered plans. Freshsales charges you on a per-user basis, making it expensive for small businesses with growing teams and limited budgets.
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| For 10 users (billed monthly) | US$250/mo | $340/mo |
| Lead Management |  |  |
| Lead Form | | |
| Lead Conversion Tracking | | |
| Lead Source Tracking | | |
| Campaign Tracking | | |
| Handling Duplicates | | |
| Deal Management | | |
| Contact and Company Management | | |
| Products and Services | | |
| Pipelines | UNLIMITED | 10 |
| Target Vs Achieved | | |
| Hierarchy | | |
| Teams | UNLIMITED | 50 |
| Deal Team | |  |
| Custom Roles | UNLIMITED | 50 |
| Email Marketing | | |
| One-click Calling | | |
| IVR Integation | | |
| SMS Integration | | |
| WhatsApp Integration | | |
| Workflow Automation | | |
| Communication Automation | | |
| Automated flow for Lead Routing | | 50 per module (lead, deals, contacts and companies) |
| Task Management | | |
| Comments- @mentions | | |
| Notes | | |
| History Feeds | | |
| Notifications and Reminders | | |
| Data sharing rules | | |
| Data Import and Export | | |
| File Storage | 100 GB | 2GB per user |
| Real-time Reports | | |
| Dashboards | | |
| Sales Forecasting | | |
| Custom Fields | 25 expandable | |
| Custom Layouts | | |
| Customizable Pipelines | Unlimited | 10 |
| Multi Currency | | |
| Mobile App | | |
| Webhooks | | |
| Marketplace | | |
| API Access | | |
| Quotations | Free | $15 per user per month |
| Document Management | | |
| Onboarding and training by in-house CRM expert | | |
| Category | Kylas | Freshsales |
|---|---|---|
| Capterra Rating | 4.8 | 4.5 |
| G2 Rating | 4.7 | 4.5 |
| Software Suggest Rating | 4.3 | 4.6 |
| Software Suggest- Most Popular Software (Winter 2022) | | |
| Software Suggest- Supreme (Summer 2022) | | |
| Mention in G2 Spring Report | Leader APAC region | |
| Software Suggest- High Performer (Winter 2023) | | |
| Capterra Best Ease of Use 2023 | | |
| Capterra Best Value 2023 | | |
| G2 Leader Asia Pacific Spring 2023 | | |
Disclaimer: All information was last verified on 19/12/2023. To report any incorrect or outdated information, please reach out to us at contactus@kylas.io.
Freshsales charges businesses for every new user in the account. While the growth plan can be cost-effective for 3-5 users, the costs keep increasing as you add new team members. You either have to shell out money for the increasing costs or limit the number of users.
Kylas has no such restrictions. No matter how many users you bring to the platform, you pay the same amount. Even your most infrequent CRM users – your marketing, accounts, and underwriting- also get access to the CRM, helping you keep all your business conversations in one place.
Freshsales has an expansive feature set, which steepens the learning curve associated with it. Its interface is complex, and dozens of technicalities and settings on the system can be tough to understand, especially for CRM beginners.
Kylas, on the other hand, has a simple and interactive interface. Every field, column, and tab on the dashboard has been designed with a clear function in mind. You do not require handholding to navigate the system, as it can be used easily by CRM novices and experts.
We do not believe in keeping teams tied to their desks. Our highly effective mobile app lets your field sales team access their leads, deals, and meetings on the go. They can even read and add lead information, create tasks, take meeting notes, and stay on top of their pipeline while on the move.
Unlike Kylas, Freshsales does not provide full CRM functionalities in the mobile app. Its use case for field sales teams can be limiting.
Kylas has given us the functionality, flexibility and support to automate our business processes. We have become more efficient with managing our customer relationships and improving our sales performance. Unlike other CRMs software in the market that are typically made for larger businesses and enterprises, Kylas lets you take the advantage of the product's robust set of functionalities and resources at a Small & Medium Business-friendly price.
We have used couple of CRM tools earlier- Bitrix & Hubspot; I found Kylas UI & UX very user friendly; The team was highly empathetic towards my requirement and we received excellent support; Very easy to use tool and features.
