Kylas is an enterprise-grade Sales CRM designed to support growing sales teams. It is a reliable, easy-to-use, and cost-effective solution that is built and priced for collaboration. Kylas offers UNLIMITED user licenses and features at flat cost and can be customized to function well for businesses across industries.
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Bigin by Zoho CRM is designed to give small businesses the basic CRM functionalities that they will likely need in everyday sales operations. It only provides basic CRM features and limits growing businesses in terms of functionality. Bigin does not offer a flat fee plan, restricting businesses in terms of the number of user licenses.
| Category | Kylas Elevate | Bigin by Zoho Premier |
|---|---|---|
| Pricing (for 20 users) (Billed annually) | US$250/mo | $86/mo |
| Separate lead and deal module |  |  |
| Conversion Mapping | | |
| Automated Lead Distribution | | |
| Contact and Company Management | |  |
| Custom Dashboard | Unlimited | 20 |
| Sales Forecasting | | |
| Pipelines (Sub) | Unlimited | 25 |
| Pipeline Stages | 40 | 25 |
| Workflow Automation | | |
| Activity Dashboard | | |
| Pre-built Report Templates | | |
| Report Customization | | |
| Layouts | | |
| Quotes | | |
| Email Marketing | | |
| Attachment in Template | 25MB/ Template | 3MB/ Template |
| Webforms | Unlimited | 5 |
| Calendar | | |
| Number of Roles and Profiles | Unlimited | 20 |
| File Storage | 100 GB | 1GB/org |
| Webhooks | | |
| API Access | Unlimited | One to 50,000 credits + (No of user licenses * 250) |
| Number of Records | 100,000 | 100,000 |
| Number of Custom Fields | 25 | 25/module |
| Online Forms | | |
| Data Sharing Rules | | |
| Mobile Access | | |
| Onboarding and training by in-house CRM expert | | |
| Capterra Rating | 4.8 | 4.7 |
| G2 Rating | 4.7 | 4.5 |
| Software Suggest Rating | 4.3 | Not Rated |
| Software Suggest- Most Popular Software (Winter 2022) | | |
| Software Suggest- Supreme (Summer 2022) | | |
| Mention in G2 Winter Report 2023 | | |
| Mention in G2 Fall Report | Recognized as Momentum Leader | |
| Software Suggest- High Performer (Winter 2023) | | |
| Capterra Best Ease of Use 2023 | | |
| Capterra Best Value 2023 | | |
| G2 Leader Asia Pacific Spring 2023 | | |
Disclaimer: All information was last verified on 19/12/2023. To report any incorrect or outdated information,
please reach out to us at contactus@kylas.io.
Bigin by Zoho is an excellent and cost-effective tool for SMBs making the switch from Excel. It has all the basic functionalities in place, enabling your team to perform all simple sales related tasks. However, as your business grows and your team scales, Bigin by Zoho becomes expensive for the feature it offers.
Kylas on the other hand scales with your sales team and business. You do not have to choose between getting more features or getting value for money, because with Kylas you get both!
Bigin by Zoho offers limited and basic CRM features. It does not offer conversion mapping, automated lead distribution, layouts, quotes, webhooks etc.
Kylas, on the other hand, offers you a wide range of features at a flat cost.
We do not believe in restricting our clients to default settings. With Kylas you can customize your CRM to meet your business or industry needs. Bigin only offers you only a default layout for the Premier plan, with no option for customizations.
With Kylas you can customize reports basis dimensions, filters, and metrics and focus on the information that matters. You can even customize layouts for different sales teams.
We switched to Kylas after trying four other leading CRMs, and it performed beyond all expectations. It's simple UI & UX quickly won over the sales team and helped them collaborate and close more deals effortlessly. Kylas now acts as our central data repository, and its detailed reports help us track business performance and accurately forecast revenue. The unlimited users and features give me the confidence to grow the sales team from 8 at present to 80 by the end of the year.
Kylas has made tracking contacts, emails and opportunities very easy. Our productivity and revenue stream have benefitted immensely with its implementation. It is one of the most easy-to-use CRM in the market. It is priced affordably, and compared to others it is featured packed. Kylas offers excellent Customer Support and we would rate it 8.5 out of 10.
