Indian Startups need all the help they can to grow and carve a niche for themselves. While many new businesses put more focus on sales to ensure that there is enough cashflow for operations, customer relationships still lie at the center of all their efforts.Customer expectations, especially in India, has grown over the past few years. Indian consumers today are willing to switch brands after one bad experience. Hence, providing a standout customer service and experience has become more crucial than ever before. As an Indian startup you need a solution that does not only help build a loyal customer base but also makes your sales processes efficient and effective.
With CRM in place, you can improve customer acquisition and retention through efficient and personalized services. You can capture every incoming sales opportunity, manage and move deals through your pipeline quickly, and boost your overall sales velocity.